Customer
Rewards
Introducing a lifetime of rewards and recognition
The Jeunesse Customer Loyalty Program includes four levels.
Customer
Customer
Customer
Customer
VALUED CUSTOMER:
A Customer who has a Jeunesse Customer account but is not registered for SmartDelivery.
PREFERRED CUSTOMER:
A Customer who enrolls in SmartDelivery becomes Jeunesse Preferred and receives the best pricing and earns increased loyalty points.
GOLD PREFERRED CUSTOMER:
After the initial order, plus two consecutive SmartDelivery orders, a Customer achieves Gold Preferred and receives increased loyalty points.
PLATINUM PREFERRED CUSTOMER:
After the first order and four consecutive SmartDelivery orders, plus a minimum of 50 loyalty points, a Customer achieves Platinum Preferred and is qualified to receive increased loyalty points. In the second consecutive month at Platinum Preferred, the Customer earns 90 additional loyalty points.
Valued
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Preferred
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Gold
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Platinum
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Customer account | ||||
Active SmartDelivery | ||||
Discounted Jeunesse products | ||||
Loyalty points | ||||
Gifts | ||||
Special package offers | ||||
Redeem points for products | ||||
Fast-track | ||||
Increased points | ||||
90 FREE bonus points (5th consecutive Smart Deliveries or Fast Track to Platinum) |
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Refer a friend | ||||
Customer app |
Frequently Asked Questions
able to track their account in JofficeTM. In Month 1, a Jeunesse Preferred Customer places an initial order. In Month 2, they receive SmartDelivery. The Customer receives loyalty points on all purchases starting with the initial (sign-up) order and the first SmartDelivery order.
Note: Customers with Gold Preferred or Platinum Preferred status who miss or cancel a SmartDelivery month will revert to Jeunesse Valued Customer status.
- Loyalty points must cover the point value for the product. No partial payments.
- Loyalty points cannot be applied to contribution fee.
Example: Mary earns 10 loyalty points on October 15, 2018. She will be able to redeem those 10 points until October 14, 2019.
If the Jeunesse Preferred Customer places a one-time order of €616,50 or more, they will achieve Platinum Preferred status, earning increased loyalty points per order as per the price list. They can maintain Platinum Preferred status if they continue with SmartDelivery every month.
*Not available in all markets. Please check your Jcloud for more information about this program and Loyalty Program Terms & Conditions.